Terms & Conditions

Welcome to MOS Nutraceutical Sdn Bhd! These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms.

General Information

MOS Nutraceutical Sdn Bhd is a Malaysian-based company specializing in nutraceutical and wellness products. The content on this website is intended for informational purposes only and should not be considered medical, nutritional, or pharmaceutical advice. Always consult a qualified healthcare professional before beginning any supplement regimen.

Use of Website

  • You agree to use this website for lawful purposes only.
  • You are strictly prohibited from introducing viruses, engaging in fraudulent behavior, or using the site in a way that could disrupt its operation.
  • MOS Nutraceutical Sdn Bhd reserves the right to modify, suspend, or discontinue any part of the website at any time without prior notice.

Orders & Product Availability

  • All orders are subject to product availability.
  • We reserve the right to cancel or reject any order at our sole discretion.
  • You will receive an order confirmation via email. If any issues arise, our team will contact you directly.

Payments & Pricing

  • All prices are listed in Malaysian Ringgit (MYR) and include applicable taxes unless otherwise stated.
  • Full payment is required upon checkout using our accepted payment methods.
  • Prices, offers, and availability are subject to change without prior notice.

Shipping & Delivery

  • We offer domestic and international shipping in accordance with our Shipping Policy.
  • Estimated delivery times are provided for reference and may vary due to external factors.
  • MOS Nutraceutical Sdn Bhd is not responsible for delays, damages, or losses once an order has been transferred to the courier service.

Returns & Refunds

  • Returns are accepted within 7 days of receiving the product, provided items are unopened, unused, and in their original condition.
  • Refunds are subject to inspection and approval.
  • Shipping fees are non-refundable unless the return is a result of our error (e.g., wrong or defective item).

Limitation of Liability

  • While we strive for accuracy, MOS Nutraceutical Sdn Bhd does not guarantee that all content on the website is free of errors or omissions.
  • We are not liable for any side effects, allergic reactions, or health outcomes resulting from the use of our products.
  • Please consult a doctor before using any supplements, especially if you have a medical condition, are pregnant, nursing, or taking medication.

Privacy Policy

  • We collect and process personal data in accordance with our Privacy Policy.
  • Your information will remain confidential and will only be shared with third parties as needed for order processing or as required by law.

Intellectual Property

  • All content on this website—including text, images, product information, branding, and design—is the intellectual property of MOS Nutraceutical Sdn Bhd.
  • No content may be copied, reproduced, or distributed without prior written permission.

Governing Law

These Terms & Conditions are governed by the laws of Malaysia.
Any disputes arising shall be settled in the courts of Malaysia.

Changes to Terms & Conditions

These Terms & Conditions are governed by the laws of Malaysia.

Any disputes shall be resolved in Malaysian courts.

If you have any questions regarding these Terms & Conditions, feel free to reach out to us:

MOS Nutraceutical Sdn Bhd
Phone: +6013-5876 005
Email: info@annonapharmacy.com

Thank you for choosing MOS Nutraceutical Sdn Bhd as your partner in health and wellness!